Call us on 020 3005 4440 or email us at info@intersys.co.uk. You’ll speak to a certified and customer service-trained IT professional.*
Get a transparent price
If you’re not on our IT support contract, we’ll clearly describe our pay-as-you-go costs before going ahead.
Get a rapid response
We’ll aim to respond within 30 minutes and have critical issues solved within 120 minutes, so you can be back up and running. We also offer full 24 hours IT support.
Remote and onsite delivery
In most cases, we’ll solve your issue remotely. For clients in the South, we may also offer rapidly deployed onsite support.
Stop it happening again
We will take any actions necessary to ensure you don’t encounter the same problem again.
Our computer emergency support team are trained to a high standard in both technical skills and customer service.
Minimising Downtime
For all clients (subscription and pay-as-you-go) we will deploy a fix rapidly within normal working hours. 24-hour support is available to subscription customers – ask us.
Repelling Cyber Attacks
When your emergency is a cyber attack, you’ll want more than generalist IT support. We are an award-winning cyber-security provider that can firmly shut out criminals.
Solving Everything Microsoft
We know Microsoft products inside out and we are holders of Microsoft Solutions Partner for Modern Work. We will solve even the trickiest issues related to this software.
Safeguarding Your Data
Our ISO 27001 certification proves we are committed to and capable of maintaining best practice and high-security standards for IT security. Accept nothing less.
Trusted by Your Peers
We work for everything from blue chip companies in highly regulated industries to SMEs. Please look at some of our case studies to see our range of clients.
Industries We Help with Emergency IT Support
Solicitors firms
Corporate finance consultants
Retail outlets
Charities and NGOs
Schools and colleges
Investment management companies
City libraries
Life sciences firms
& many, many more
Emergency IT Support: Pay as You Go or Subscription?
If you would like to upgrade from occasional, pay-as-you-go emergency IT support to a cost-effective plan, find out about our various support agreements. Visit our managed service provider page or talk to us directly about a bespoke plan for you.
How Our Emergency IT Support Service Works:
Immediate Contact: As soon as you experience an IT emergency, contact our computer emergency support team on 020 3005 4440 or email us at info@intersys.co.uk.
Initial Assessment: Our team of experienced IT professionals will perform an initial assessment to understand the severity and nature of the issue. This helps us determine the appropriate level of urgency and resources required to address the problem effectively.
Remote Assistance: In many cases, we can resolve IT emergencies remotely. Our team will use secure remote access tools to troubleshoot and fix the problem directly on your affected devices or systems. This approach allows us to address the issue without any delay, saving valuable time.
On-Site Support (if required): If the issue cannot be resolved remotely, we will dispatch a team of skilled technicians to your location for on-site support (available to London, Essex, Cambridgeshire clients). Our technicians come prepared with the necessary tools and expertise to diagnose and fix the problem promptly.
Continuous Monitoring: Once the initial emergency is resolved, we don't stop there. Our computer emergency support team will continue to monitor your systems closely to ensure there are no lingering issues or potential vulnerabilities that could lead to future emergencies. Proactive monitoring helps prevent future disruptions.
Documentation and Reporting: Throughout the entire process, we keep detailed records of the emergency and the steps taken to address it. After resolving the issue, we will provide you with a comprehensive report that outlines the incident, the actions taken, and any recommendations for preventing similar emergencies in the future.
Emergency IT support provides rapid assistance to address critical issues in a computer or network. A good provider will resolve urgent technical problems promptly, ensuring minimal downtime and preventing disruptions to business operations. An emergency IT support service will deal with unexpected IT emergencies such as system failures, data breaches or network outages.
Our emergency IT support phone number is 020 3005 4440.
How quickly can I expect a response when facing an IT emergency?
We’ll typically respond within 30 minutes and solve critical issues within two hours. Depending on your issue, we resolve problems either remotely or onsite for clients in the southeast.
Why is a disaster recovery plan essential for businesses?
A disaster recovery plan (DRP) is a step-by-step guide revealing what to do in the event of a crisis. It is essential for businesses as it ensures continuity, protects data from loss, mitigates risks, meets compliance requirements and provides financial protection by minimising downtime.
However, we won’t leave you high and dry if you don’t have one in place. We’ll work to get you up and running as quickly as we can. We’ll also provide you with some advice on setting up a DRP, to protect you in the future.
How do you ensure data safety during an emergency?
Ensuring data safety during an emergency involves following data integrity best practice. Intersys is an ISO 27001-certifed cyber security and IT compliance expert. All of our team undergoes appropriate training in data handling and follows tried-and-tested procedures for data recovery.
Talk to us now
If you are interested in our rapid-response emergency IT support service, get in touch now.
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
Cookie
Duration
Description
cookielawinfo-checkbox-analytics
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional
11 months
The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy
11 months
The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.