Support Packages

Our tailored support packages give you exactly the IT infrastructure you need for a fixed monthly cost, losing the need for a large capital spend yet offering the flexibility to match your requirements as your business develops.

How we work

Managed Services from InterSys® means you pay a monthly fixed cost per user which is cash flow positive and does away with the need for large capital expenditure. If you reduce your headcount you also reduce your IT costs but, importantly, your IT also grows with you. By ‘user’ we mean full time equivalent (FTE) as we appreciate many clients have part-time staff. We can also include price per device where you have a number of infrequent users accessing the same machine or device at different times.

We offer Gold, Silver and Bronze packages, but can also provide any combination of services based upon your specific needs and IT environment.

Key benefits:

  • Flexible support based on your requirements
  • Scalable support that can grow with you
  • Cost saving

Support Packages

Bronze

Technology Audit
Unlimited Telephone Support
Unlimited Remote Support
Desktop and Mobile devices
Physical and Virtual servers
Printing and scanning devices
Internet connections
Procurement guidance and purchasing service
London Office
Remote monitoring of servers
Antivirus management
Backup management
Software patches
Firewall management
Regular site visits (including home offices)
Package Cost (per user per month)

Silver

Technology Audit
Unlimited Telephone Support
Unlimited Remote Support
Desktop and Mobile devices
Physical and Virtual servers
Printing and scanning devices
Internet connections
Procurement guidance and purchasing service
London Office
Remote monitoring of servers
Antivirus management
Backup management
Software patches
Firewall management
Regular site visits (including home offices)
Automatic Server and computer monitoring
Remote / online / cloud backups
Package Cost (per user per month)

Gold

Technology Audit
Unlimited Telephone Support
Unlimited Remote Support
Desktop and Mobile devices
Physical and Virtual servers
Printing and scanning devices
Internet connections
Procurement guidance and purchasing service
London Office
Remote monitoring of servers
Antivirus management
Backup management
Software patches
Firewall management
Regular site visits (including home offices)
Automatic Server and computer monitoring
Remote / online / cloud backups
Top Priority remote and on site support
Additional site visits
Backup tests
Basic Disaster Recovery Plan
Warm standby firewall router
Warm Standby PCs, configured
Managed Website hosting (as required)
Full account Management
Package Cost (per user per month)

Want to know more? 
Get in touch with our team: +44 (0)20 3005 4440