IT Support for Insurance Companies: Serving the London Market Since 1996

Get compliant, cyber resilient IT support for insurance companies from a provider serving your sector for three decades. Based in Leadenhall Market.

The London Market's digitisation continues to gather pace. Whether your organisation is motivated by the commercial drivers of improved risk selection and lowering expense ratios, or compliance with regulations and Blueprint 2, you will face technical and security challenges.

Based in Leadenhall Market at the heart of the UK insurance industry, Intersys helps brokers, (re)insurers, MGAs,

insurtech and adjacent organisations deliver IT infrastructure that protects critical assets, maintains business continuity and helps teams work smarter.

We speak your language, understand your compliance concerns and have a track record of helping organisations in your sector grow cyber-resilient IT. Talk to us about IT support for insurance companies including digital transformations, cyber security and managed IT services.

  “Certainly recommend”
	Our management framework required considerable expertise and Intersys did a great job. I could certainly recommend their service and approach.
	Citadel Risk

Talk to us

IT Support For Insurance Companies: Complete and Compliant Cyber-Resilient IT

Digital Transformations

Insurance organisations are increasingly integrating with new digital platforms and services, including Lloyd’s BP2. This could involve implementing new systems, reorganising workflows, and incorporating governance recommendations and advanced security protocols. We can guide you through this process with a security-first approach, so you seamlessly upgrade to a new way of working.

Cyber Resilience Services

Intersys offers advanced cyber security services in accordance with best practice recommendations from the National Institute of Standards and Technology (NIST) and the National Cyber Security Centre (NCSC). Ask us about our cyber security as a service (CSaaS) – 24/7 advanced detect-and-respond security employing SIEM, endpoint detection and digital forensics.

Managed IT Services

Intersys is a security-first managed service provider, offering comprehensive packages to the (re)insurance sector and adjacent organisations. This can include unlimited phone and remote support, backup management, procurement advice and a dedicated engineer providing a personal point of contact. All of this is delivered on a foundation of solid cyber security, including network monitoring.

User Education

Our Cyber Security Training Programme educates your employees about risks and best practice, so they help to keep criminals out. Our tailored packages can include security awareness content; dedicated phish alert buttons to flag threats; a virtual risk officer to provide insight into employees’ cyber-risk; and monthly feedback reports to monitor employee understanding.

I want IT from insurance-sector experts

Case Study:
Ebix Cloud Migration

Ebix Europe Ltd is the leading insurance software provider to the London and global markets. It planned to comprehensively migrate its platforms and servers to an Azure cloud environment.

It was vital to ensure that the migration and hosting were carried out methodically and securely, and that the entire process conformed to industry best practices.

Intersys has been providing specialist IT support for insurance companies since the mid-1990s. Our team of Azure experts is well-versed in all aspects of virtualisation and PaaS (Platform as a Service) such as SQL Managed Instances, and managing large infrastructure upgrades.

Our cloud computing team was able to seamlessly augment Ebix’s excellent in-house IT team, to help steer this project. We used a scrupulously planned methodology and process to guide a migration that complied with regulations applicable to the finance sector. After a successful migration, the project was handed over to our managed services team who control the day-to-day running of the project.

Says Ebix, 'Intersys have been a trusted partner throughout our digital transformation projects. They helped drive an essential infrastructure migration to the Azure Cloud environment and enabled us to ensure that our platforms and servers were consistent, secure and aligned with best practices.’

See the complete eBix case study

The UK’s Best IT & Cyber Security Provider

(According to Almost Every Intersys Client)

Current Service Levels (3620 tickets / month):

100+

live clients

94%

client retention rate (industry avg 77%)

8.6years

average length of client relationship

21mins

avg response time (industry avg 57min)

146mins

avg resolution time

28+

years in the business

SLA Details >

Why We're the Right Choice for IT Support for Insurance Industries

Advanced Cyber Resilience Services

Intersys is a security-first managed service provider (MSP) with a dedicated division of advanced cyber security experts. We build IT infrastructure according to security best practice and deploy specialist technicians and advanced AI technology to monitor systems. This makes us a great partner to highly regulated industries requiring a rigorous, fully compliant approach.

Knowledge and Experience in Your Sector

We provide support for insurance-specific products and environments, including placing platforms and underwriting systems; actuarial systems and risk modelling; certificate management and claims management systems; exposure quantification and management systems; as well as IT solutions for industry-standard compliance and regulatory reporting.

Proof of Customer Satisfaction

Throughout our journey, we’ve backed up our client satisfaction claims with hard data. Intersys has an exceptionally high retention rate – 94% versus

a typical 77% across the industry. In fact, clients spend a lengthy 8.6 years with us on average. We showcase many case studies and testimonials from insurance sector clients throughout our website.

VCISO and VCTO Services

Intersys offers VCISO (virtual chief information security officer) services and Virtual CTO (chief technical officer) services to insurance and reinsurance sector clients looking for senior-level IT talent without the cost of permanent hires. We will report on your current challenges and develop policies and strategies for security, efficiency and growth.

In Your Neighbourhood, Available Now

The London insurance market is a closeknit community built on long established tradition. As a specialist cyber resilience provider for insurance located on your doorstep in Leadenhall Market, we understand your way of doing things. We can respond to your needs, in person, at short notice. We’ll bring a level of knowledge and attentiveness that will make a difference.

A word from our managing director on his career-long connection with insurance-industry IT

I began my career as an IT manager for an underwriting firm in the City over 30 years ago, so I am delighted that we’re ‘back where it

all began’, with an office in Leadenhall Market. Furthermore, my senior leadership team includes a software lead who started his career in the London insurance market; a non-executive director who headed the IT company that pioneered electronic trading; and a risk director who has a background consulting financial clients in risk management. I believe our arrival is perfectly timed to help insurance clients manage their digital transformation, repel evolving cyber threats and find profitable new ways of working. I look forward to meeting you.

Matthew Geyman, MD Intersys

Why Should I Trust You With My Data?

Working with an IT partner means a third party is effectively holding the keys to your business. You must be able to trust them – especially in a data-sensitive sector like insurance.

Here’s why you can trust Intersys:

✅ We have nearly 30 years of commercial experience across many sectors, offering you up-to-date, best practice IT services and cyber security protection.

✅ Our people are highly experienced, ISO 27001-certified, data protection and GDPR-aligned IT security experts.

✅ We have over 100 live clients and a 94% retention rate, compared to an industry average of 77%. The average length of our client relationships is 8.4 years.

Always look For These Trust Signals: We are Accredited by Industry Leaders

We Are Thought Leaders in IT for Insurance Companies: Read More…

This is a period of great change in the insurance industry. From our IT office in Leadenhall Market, Intersys is regularly consulted by industry publications on IT and cyber-risk-related issues affecting the London Market. Take a look at Insurance Times' interview with our MD Matthew Geyman on the role of the chief AI officer and see Matthew's own article on the CAIO role. Read his story in Emerging Risk on the risk of cyber attacks to the (re)insurance market. Finally, see our post on the challenges and opportunities for insurers when adopting new technologies.

Talk to Us Now

For IT support for insurance companies from an experienced provider based in Leadenhall Market, get in touch now.

+44 (0)20 3005 4440

info@intersys.co.uk

Managed IT Support

More information

Consulting Services

Executive IT Expertise

Compliance

Development

Risk

Cyber Security

Managed Security Services

Education Security

Further Services

IT Solutions

Installation

Microsoft Support

Troubleshooting

Telephony

Website Setup

Get compliant, cyber resilient IT support for insurance companies from a provider serving your sector for three decades. Based in Leadenhall Market.

The London Market's digitisation continues to gather pace. Whether your organisation is motivated by the commercial drivers of improved risk selection and lowering expense ratios, or compliance with regulations and Blueprint 2, you will face technical and security challenges.

“Certainly recommend”