We’ll Get You Back Up and Running
Our emergency IT services cover a range of situations that can threaten to bring your operations to a standstill. We have over 20 years’ experience fixing IT issues for SMEs and enterprise level organisations in the London and Essex area. We are Microsoft Gold Partners, ISO27001 certified and provide an ITIL standard service desk.
If you are looking to plan ahead with a proactive approach to security, please also see our other cyber security services here.
- Virus and malware removal
- Cyber security breach and response
- Data recovery and restore
- Disaster recovery
- Emergency server maintenance
- Network outages
- Urgent internet disconnection response
Unbeatable IT support services
We are a security-focused company that delivers exceptional value at competitive rates. Why should you choose us for emergency IT services?
- Remote, phone and on-site support
- Competitive rates
- Microsoft Gold and Silver Partner across several key competencies
- UCAS accredited ISO 27001 certification
- Mac/PC/mobile devices
- ITIL standard service desk
- New and legacy systems covered
- Highly experienced technical team
Our fees
No support contract
If you don’t have an existing support contract, we work on an hourly Time and Materials basis. Costs depend on the resources required and whether you need:
Emergency On Site Support, Remote Support, Phone Support, Specialist Skills
Customers with a support agreement
24-hour support is available to Contract Customers by prior arrangement only: +44 (0)845 094 8924.
Our skill set and certifications
Microsoft Partner Business development support
WatchGuard Gold Partner Robust network security
ISO 27001 Certification: Committed to security
Technically qualified staff
Our Process
We follow ITIL compliant processes and respond to IT emergencies by triaging and prioritising based on business impact. We provide emergency IT diagnostics, assessment and solutions to get your organisation back up and running.
STEP 1
IDENTIFY
STEP 2
ASSESS
STEP 3
FIX