Hummingbird PLC

Challenges

Hummingbird needed a major infrastructure upgrade to match their growth plans and to give shareholders, including the Malian Government, greater confidence in the business. But operational technical issues meant it was a struggle to reliably connect remote locations and older systems.

Our Solution

Intersys improved Hummingbird’s IT resilience in a hostile geographical and geopolitical environment. We enabled streamlining and sharing of data and provided disaster recovery solutions in volatile conditions.

Results

Our Managed Services have enabled Hummingbird to expand their operations, secure their networks, and share vital detailed operational data and management information between Mali, Liberia and London.

The remote location of some of the mines is no longer an obstacle to data sharing thanks to our approach of optimisation and systematic improvement. By boosting resilience of all networks and systems, including continual replication of systems between Mali sites and London, Hummingbird’s down time is virtually negligible. Before our intervention, Hummingbird’s IT service would go down for weeks at a time. Now with our remedial work, all locations are hyper resilient. They have gone from a resolution time of several weeks to being sorted within the hour. We also revitalised older hardware that had been written off, and by doing so vastly improved the resilience of each location.

We’ve sought to increase Hummingbird’s competitive advantage and shareholder confidence through the increased reliability, operational efficiencies and significantly improved resilience of their mining support systems.