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You are here: HomeManaged IT Support ServicesOutsourced IT Services

Outsourced IT Services

Outsourced IT: So You Can Focus on Growing Your Business

Intersys offers a fully manned, ITIL standard helpdesk for core work hours. We use a pinkVerified ITIL Certified Service Desk toolset to log all calls and offer a clear problem management and escalation process.

We are:

Certified 

We take IT security seriously – we hold UKAS accredited ISO 27001 certification 

Celebrated 

We’re two-time winners of the European IT & Software Excellence Awards 

Standardized 

We use an ITIL-standard outsourced service desk 

Transparent 

We offer performance reporting against set SLAs 

Benefits of IT outsourcing

Outsourcing to us has helped our clients meet their business goals and save money. Whether it’s getting new software off the ground, upgrading to a new system, or even extending the life of an existing system, we have wide experience in tackling common organisational IT issues. We take the time to understand your exact requirements and offer support exactly where it’s needed. 

Hardware efficiencies 

Eliminate the need for expensive IT equipment. 

Free up resources 

Leaving the IT to us allows you to focus on other critical aspects of running the organisation. 

Upskilling

Efficiently grow your staff’s IT skills through our training. 

Transparent costing 

From day one you will know exactly what your IT services and requirements will cost, while gaining immediate access to a vast range of knowledge and experience, whenever you need it. 
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IT helpdesk outsourcing

Intersys offers a fully manned, ITIL standard helpdesk for core work hours. We use a pinkVerified ITIL Certified Service Desk toolset to log all calls and offer a clear problem management and escalation process.

  • SLA reporting and monitoring
  • 24 hour helpdesk ticketing
  • Service Delivery Manager is ITIL V2 certified, V3 Expert & part of Global ITIL Development Group.
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