Outsourced IT: So You Can Focus on Growing Your Business
Intersys offers a fully manned, ITIL standard helpdesk for core work hours. We use a pinkVerified ITIL Certified Service Desk toolset to log all calls and offer a clear problem management and escalation process.
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Benefits of IT Outsourcing
Outsourcing to us has helped our clients meet their business goals and save money. Whether it’s getting new software off the ground, upgrading to a new system, or even extending the life of an existing system, we have wide experience in tackling common organisational IT issues. We take the time to understand your exact requirements and offer support exactly where it’s needed.
Hardware Efficiencies
Eliminate the need for expensive IT equipment.
Free Up Resources
Leaving the IT to us allows you to focus on other critical aspects of running the organisation.
Upskilling
Efficiently grow your staff’s IT skills through our training.
Transparent Costing
From day one you will know exactly what your IT services and requirements will cost, while gaining immediate access to a vast range of knowledge and experience, whenever you need it.
IT Helpdesk Outsourcing
Intersys offers a fully manned, ITIL standard helpdesk for core work hours. We use a pinkVerified ITIL Certified Service Desk toolset to log all calls and offer a clear problem management and escalation process.
- SLA reporting and monitoring
- 24 hour helpdesk ticketing
- Service Delivery Manager is ITIL V2 certified, V3 Expert & part of Global ITIL Development Group.
