Your Local Essex IT Company

When evaluating any IT company, we’d recommend you search for ‘trust signals’. These are the indicators that suggest or even prove a partner is going to undertake your project with diligence and to industry best practice. On our website, you’ll find these trust signals. We are accredited according to the rigorous standard of ISO 27001 for Information Security Management, which ensures a robust approach to information security. Our membership of Cyber East, an industry body that works with the UK government to develop cyber security in the region, shows you how seriously we take security. We are Microsoft Modern Workplace Partners, which means we work closely with Microsoft and meet the highest standards when implementing and maintaining Microsoft products. We also have a large database of case studies and client recommendations which shows that organisations just like yours have come to Intersys and enjoyed successful outcomes.

No. When we say we offer IT support in Essex, this means you'll be speaking to someone from our Woodford Green office in Essex, or from our Lower Thames Street London or Cambridge offices. We know that people searching for an IT company in Essex expect to speak to and work with someone locally. Sadly, however, this isn't always the case and many IT companies have succumbed to the allure of cheap, outsourced call centres offering a patchy service. This isn't good for clients and, in the long term, it isn't good for business. Please rest assured – we're nearby to you.

We won’t say definitely yes, because we don’t know every competitor. But we can say that we are first and foremost an IT-led company, not a sales-led one. This is a crucial distinction because some, if not many, IT businesses run on a sales-based model, which is largely about selling you kit and services. We are not a sales-based business. Our founder, Matthew Geyman, is a self-declared tech geek and all of our senior people come from a technology background. When you come to us we are thinking about how we can solve your problem, NOT what we can sell you. Believe us, this is not always the case.

Yes! As well as offering expertise across cyber security, support and consultancy, we offer something many IT companies in Essex do not: exceptional customer service. This service is more than the ‘icing on the cake’: it implies listening skills, so we properly take your brief and deliver the right solution for you. It includes the ongoing support and aftercare you can expect for a customer service-centric company. It is also intrinsically bound up with our ethos and culture at Intersys, which is based on a ‘service not sales’ approach, as well as fairness and transparency.

Yes, and agreements are reached for these services on a client-by-client-basis. Pick up the phone and talk to us!

This is a common question for organisations looking for IT support in Essex who already have some tech support in house. However, it's pretty clear their team lack essential skills – for instance cyber security. We can work closely with your people to integrate any new hardware, software or networks and train them in any new processes or tools where necessary. Our team is made up of great communicators who will explain their rationale for any suggested changes and support your team all the way. Supporting IT teams is something we already do for IT companies in Essex and we'd be delighted to do it for you.