Intersys Logo
Menu

Managed IT Support

A Reasonable, Fixed Monthly Fee for All Your IT Needs
Managed IT Support Provider

Consulting Services

The High Level IT Consulting Services You Need to Transform Your Business
Get IT Consulting Services

Cyber Security

A Comprehensive Range of Cyber Security Services for Robust, Industry-Leading Protection
Get Cyber Security Services

IT Solutions

Whatever your IT needs, we'll create a tailormade solution for you
Get IT Solutions

Your Local Essex IT Company

We have over 25 years of experience providing award-winning cyber security, along with consultancy and IT support, in Essex. Get the region’s leading IT service from our friendly, customer-service trained team now.

Let's start talking now
 

IT Support in Essex: 25 Years of Helping Local Organisations 

For 25 years, Intersys has delivered IT expertise with exceptional customer service from our offices in Woodford, Essex. We specialise in cyber security, managed support and IT consultancy with a strong focus on customer service and building long-term relationships with clients. Our trusted, friendly approach is backed up by rock-solid cyber security (we are Cyber East members), exceptional in-house talent and the accreditations and ISO best practice certifications you should expect from a leading IT business. We are your first choice for IT support in Essex and we are on your doorstep ready to start on your project now.

Our Clients in Essex

From our offices in Woodford Green, we offer IT support in Essex and full cyber security and consultancy services. Areas covered included Basildon, Braintree, Chelmsford, Colchester, Harwich, Romford, Southend, Thurrock and all of Essex. Here's some of our local work.
  • Auto parts manufacturer: managed services, special projects and IT support.
  • Technology company: comms and networking.
  • Multi academy trust: complete outsourced IT services.
  • Investment company: comms and networking.
  • Food company: comms and networking.
  • Fashion company: comms and networking.
  • Primary school: special IT projects.
  • Global timber company: comms and networking.
  • Engineering company: domain registration and management.
  • Building materials company: comms and networking.
  • Electrical group: comms and networking.
  • Essex local council: managed IT support and security.
Speak to a local IT consultant now

IT Services in Essex

From our offices in Woodford Green, Essex, we offer specialist cyber security services, complemented by a wide range of further IT solutions.

Cyber Security

Our security operations centre (SOC) is the gold standard in cyber security, offering solid protection. Or get emergency support and one-off security services.

Managed IT Support

We can be your managed service provider – an outsourced IT department handling all of your needs. Or ask us to solve single jobs as and when. Let's start making your life easier.

IT Consulting Services

Unlock the power of IT and move your business forward with help from our executive-level consultants. They will build agile, cost-effective IT solutions, compliant with regulations.

Software Development

Get an edge on the competition, reduce costs and increase business efficiencies with tailormade applications from Intersys’ talented software development team.
Tell us about your project now
Matthew Geyman

‘We are local to Essex and accountable to you’

Bourne Court in Woodford, Essex, is our head office and over the years we have had strong ties with local organisations. For many clients, particularly in sensitive areas like IT security, this regional connection brings the added assurance that their IT partner is accountable. Our Cyber East membership is a testament to that. Our regional visibility is backed up by fair and transparent pricing and a strong customer-service ethos. It’s why clients in Essex keep coming back to us year after year.
Matthew Geyman, MD Intersys

We have truly levelled up and we are delighted with Intersys’ services.

Waltham Forest Housing Association

We're Helping Essex Clients Just Like You

Construction worker using tablet on site for IT support and services
Designer using a large touchscreen device in a home office
Doctor holding up a tablet with operation details displayed
Woman using VR headset
Read an Intersys case study

Our Client Retention Rates: IT Companies in Essex Come to Us and Then They Stay

94% client retention rate

The average in the industry is just 77%. We believe our Service not Sales ethos is a huge draw. We focus on finding solutions – not selling you kit.

64% with us for five years or more

One of the things that keeps customers with us is our honest, realistic pricing. While competitive, we don't cut corners to beat another quote.

8.6 years average client relationship

All of our people are customer-service-trained, This brings a high level of satisfaction to clients who feel heard and get their problems solved.

34% with us for a decade or more

Clients value our complete solutions. We deliver IT support in Essex, security and consultancy – and businesses stay with us for the long term.

IT Support in Essex: We are Nearby and Ready to help with Projects like These Now

 

Certified, Trusted, Reliable

We partner with leading tech providers and industry bodies

Why Work with Us?

Working with a third-party IT provider can seem like a big leap. In essence, you're giving someone the keys to your business. This is why choosing a partner with a strong regional presence can provide assurance and accountability. Here's some more information about Intersys that reveals how we provide high-quality services based on diligence and integrity.

The Security Experts

Security is our number-one area of expertise, complemented by our other specialist services. If it's your top concern too, you're in the right place.

Your Data: In Safe Hands

Your data is secure. We are cyber security experts holding UKAS-accredited ISO27001 certification. We will never compromise your business or your data.

The Friendly IT Company

We are trained in customer service and will make your transition to a great IT solution a pleasant, pain-free journey. We are THE friendly IT company!

Wide Sector Experience

Over 25 years, we have developed knowledge in a vast range of sectors, including education, life sciences, finance, education, retail and more.

Industry Leading IT Services

The industry regularly votes our IT services the best. We have won first place in European IT & Software Excellence Awards in 2018, 2019 & 2021.

Microsoft Partners

We are Microsoft Modern Workplace Partners which gives you the assurance you are working with the very best. Don’t accept any less.

Get in touch

IT Support in Essex from Intersys – Four Questions that will Help us Find the Right Solution for You

1.

What’s your set up?

What are your current processes? What tools do you use? Asking these questions is important to help us get an understanding of how you work.
2.

What are your challenges?

How are your processes and tools impacting performance? Perhaps comms are poor, or you have lots of data but don’t know how to use it effectively?
3.

What's the implication?

How do these challenges affect your tech and performance? How much time is wasted because of inefficiencies? How many deadlines are you missing?
4.

What’s the solution?

At this point, we start to design a bespoke solution. It’s a ‘service not sales’ approach that is always looking for a perfect-fit solution for you.

We Are a Multi-Award Winning Company

European IT & Software Winner

Common Questions Answered

How do I know you are the best IT company in Essex?
When evaluating any IT company, we’d recommend you search for ‘trust signals’. These are the indicators that suggest or even prove a partner is going to undertake your project with diligence and to industry best practice. On our website, you’ll find these trust signals. We are accredited according to the rigorous standard of ISO 27001 for Information Security Management, which ensures a robust approach to information security. Our membership of Cyber East, an industry body that works with the UK government to develop cyber security in the region, shows you how seriously we take security. We are Microsoft Modern Workplace Partners, which means we work closely with Microsoft and meet the highest standards when implementing and maintaining Microsoft products. We also have a large database of case studies and client recommendations which shows that organisations just like yours have come to Intersys and enjoyed successful outcomes.

Do you outsource your services?
No. When we say we offer IT support in Essex, this means you'll be speaking to someone from our Woodford Green office in Essex, or from our Lower Thames Street London or Cambridge offices. We know that people searching for an IT company in Essex expect to speak to and work with someone locally. Sadly, however, this isn't always the case and many IT companies have succumbed to the allure of cheap, outsourced call centres offering a patchy service. This isn't good for clients and, in the long term, it isn't good for business. Please rest assured – we're nearby to you.

Does Intersys offer greater technical expertise than other IT support companies in Essex?
We won’t say definitely yes, because we don’t know every competitor. But we can say that we are first and foremost an IT-led company, not a sales-led one. This is a crucial distinction because some, if not many, IT businesses run on a sales-based model, which is largely about selling you kit and services. We are not a sales-based business. Our founder, Matthew Geyman, is a self-declared tech geek and all of our senior people come from a technology background. When you come to us we are thinking about how we can solve your problem, NOT what we can sell you. Believe us, this is not always the case.
Should I be looking for more than technical expertise when searching for IT support in Essex?
Yes! As well as offering expertise across cyber security, support and consultancy, we offer something many IT companies in Essex do not: exceptional customer service. This service is more than the ‘icing on the cake’: it implies listening skills, so we properly take your brief and deliver the right solution for you. It includes the ongoing support and aftercare you can expect for a customer service-centric company. It is also intrinsically bound up with our ethos and culture at Intersys, which is based on a ‘service not sales’ approach, as well as fairness and transparency.
Do you offer 24/7 IT support in Essex
Yes, and agreements are reached for these services on a client-by-client-basis. Pick up the phone and talk to us!
We have our own in-house IT team. Can you work with them?
This is a common question for organisations looking for IT support in Essex who already have some tech support in house. However, it's pretty clear their team lack essential skills – for instance cyber security. We can work closely with your people to integrate any new hardware, software or networks and train them in any new processes or tools where necessary. Our team is made up of great communicators who will explain their rationale for any suggested changes and support your team all the way. Supporting IT teams is something we already do for IT companies in Essex and we'd be delighted to do it for you.

Talk to Us Now

Looking for IT support in Essex? Our friendly team of professionals is ready to start talking about your project now.

Related pages

linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram